The Facilities Management Division of the Environmental and Neighborhood Services Department is charged with providing custodial services at City facilities, including City Hall, City Hall Annex, Public Works, Police/Municipal Court, Parks Maintenance, Surface Water Treatment Plant, T.E. Harman Center, Imperial Parks and Recreation Center, and the Visitors Center.

The custodial services provided to these buildings include a range of tasks completed on a daily, weekly, monthly, quarterly and annual basis. These tasks include but are not limited to dusting, sweeping, mopping, vacuuming, carpet spot cleaning, and the disposal of trash. In addition, extra services such as window and refrigerator cleaning, special event cleaning and carpet deep cleaning are completed as needed.

In 2018, the City reduced service frequency from five (5) days to three (3) days a week, due to budgetary constraints.  The City experienced a significant reduction in the quality of service due to the reduction from five days to three. In addition, with the COVID pandemic and a continued increase in health warnings stemming from a rise in viruses, it is imperative the city maintains a high level of service for the overall health and well-being of the community and organization. Therefore, facility staff recommended the return to five (5) days service.

The City requested pricing from vendors who participate in the Cooperative Purchasing Agreements. Cooperative Agreements are with governmental purchasing organizations, of which the city is a member. These agreements leverage the purchasing potential of governmental entities. All contracts are competitively bid, and contracts are awarded in compliance with state procurement laws and regulations. 

Metroclean Commercial Building Services was identified as the vendor to move forward with, utilizing the Choice Partners 20 026MR-04 Cooperative Purchasing Agreement.  Facilities staff verified references, met with representatives from Metroclean and recommend the City proceed with accepting the proposal in the amount of $524,489.72. The effective date of the contract is contingent upon the approval of tonight’s item and will renew automatically under the same terms and conditions for three (3) additional one-year terms.

Metroclean Commercial Building Services will be providing the following cleaning enhancements relative to their general business operations:

1.    Cleantelligent cleaning service mobile app - instantly notify our management team

       of any issues or requests,

2.    Kaivac touch – free system that cleans restrooms 60 times better than mopping

       alone, and 

3.    Metered chemical cleaning dispensers - this allows for exact chemical amounts to 

       be dispensed while controlling overuse.

Funding for this contract is available through the General Fund, Utilities Fund and the Economic Development Fund. Funds are available in the FY23 Facilities Contract Services budget. 

The Environmental and Neighborhood Services Department recommends the City Council authorize the award of a 12-month contract in the amount of $524,489.72 with Metroclean Commercial Building Services.  This contract will automatically renew for three (3) additional years for a total contract cost of $2,097,958.88.