This request is for approval to renew the annual software maintenance for the Superion Computer Aided Dispatch and Records Management System (CAD/RMS) software currently utilized by the City of Sugar Land.

These software licenses were purchased and deployed in FY14 as part of the City of Sugar Land’s initiative to join the League City Consortium and move to the Superion OSSI Computer Aided Dispatch and Records Management System (CAD/RMS) platform. Software features and functions in use at this time include the following: Computer Aided Dispatch (CAD), Mobile Computing (Police and Fire Mobile Data Terminals), Records Management (RMS), Jail Management, Fire RMS Interface, Automated Vehicle Location (AVL), Maps, Property and Evidence, Mug Shot/Workstation, Crime Lab, Field Training, Custom Modifications, etc.

Renewal of this software maintenance entitles the City to receive regular software enhancements as they become available, current user and system documentation, and 24/7 support. This maintenance must be purchased through Superion, as they are the sole provider of maintenance and support for their software. OSSI maintenance saw a 5% contractual increase from FY17 as well additional license additions for two new dispatch stations and two new automatic vehicle locators in support of annexation.

Staff recommends approval to purchase maintenance through Superion at a cost of $79,770.97. Funding for this purchase is budgeted and available in the Information Technology Department account number 010-1125-511-41-02.