Authorization for the yearly renewal of the Tyler Technologies, Inc., annual software maintenance agreement, in the total amount of $252,906.00 to support the City's Enterprise Resource Planning System.

Tyler Technologies, Inc., (Tyler) is the software vendor for the City’s new Enterprise Resource Planning (ERP) system. It is the backbone of the City’s internal financial operations and will fully replace the City’s legacy ERP system from Superion. Some maintenance overlap between the Superion software and the Tyler products was planned and expected as new functionality came online and legacy functionality was retired. Superion software will be fully retired before FY23. This is a request to renew our software maintenance agreement with Tyler for FY22. This is a yearly recurring cost that will ultimately be offset by reduced yearly maintenance spending in other applications that the new ERP system replaces.

This renewal entitles the City to receive regular software enhancements, current user and system documentation, reporting, and 24/7 support. The terms and fees for the software and support of applications are consistent with the project implementation contract. Renewal of the Tyler’s maintenance is budgeted within the Information Technology Department's FY22 operating budget.

The Information Technology Department recommends that the City Council authorize the expenditure with Tyler Technologies, Inc., to support the Enterprise Resource Planning System in the total amount of $252,906.00.